FAQs
Q: How can I place an order on your website?
A: To place an order, simply browse our website, select the desired items, and proceed to checkout. Follow the on-screen instructions to complete your purchase.
Q: What payment methods do you accept?
A: We accept a variety of payment methods, including credit/debit cards, PayPal, and other secure payment gateways. Choose the option that suits you best during checkout.
Q: Can I modify or cancel my order after placing it?
A: Unfortunately, once an order is placed, it cannot be modified or canceled. Please double-check your items before confirming your purchase.
Q: How can I track my order?
A: Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track the status of your delivery.
Q: Can I use my gift card to purchase online?
A: We are not currently accepting gift cards online. Please check the website for any updates on this.
Q: What is your return policy?
A: Our return policy allows for returns within 14 days of the purchase date if the product is unused. For return please contact us.
Q: Are the products on your website authentic?
A: Yes, we only sell authentic products sourced directly from reputable manufacturers and suppliers. Quality and authenticity are our top priorities.
Q: How do I contact customer support?
A: You can contact our customer support team through the 'Contact Us' page on our website or by emailing info@miacosmetics.co.il. We aim to respond within 24 hours.
Q: Are my personal and payment details secure on your website?
A: Absolutely. We prioritize the security of your information and use industry-standard encryption protocols to safeguard your personal and payment details.
